Terms and Conditions of Service
General
This website is owned and operated by: Things Went T*ts Up with registered address at:
South Circular Road, Dublin 8, Ireland.
By using our website, which includes access through other digital platforms such as our
website, you confirm that you accept these Terms of Service (“terms”) as binding upon you,
including additional terms and conditions and policies referenced herein and/or available by
hyperlink, and that you agree to comply with them. If you do not agree to these terms, you
must not use our website.
How Things Went T*ts Up works with Clients
Hours of work
Dearbhaile O’Hare and Jessica Pierce have created the charity book Things Went T*ts Up to
highlight their cancer experience, survival and thriving experience they encountered. This
platform is voluntary and Dearbhaile will review all emails twice a week and reply to you
upon review. There is no office location and all work done is on a voluntary basis.
Contacting Things Went T*ts Up
Things Went T*ts Up respects that everyone uses different platforms and works different
hours. Things Went T*ts Up will review all emails twice a week and respond to any queries
within 48 hours of review. Any correspondence received through mobile, social media and
other platforms will be acknowledged and responded to within 4 days. Please remember
that Dearbhaile and Jessica are working on a voluntary basis and will reply when their
weekly schedules allow.
Storing Personal Data
Things Went T*ts Up respects confidentiality, transparency, and privacy. Any notes/forms
that are completed are kept for seven years at the end of the contract and upon this date
they will then be deleted. The client always has access to their records and can request
copies of same under a Data Subject Access Request. Please note that this request should be
sent to: thingswenttitsup@gmail.com
Online Orders
Once your online order with Things Went T*ts up has been placed, we will send you an e-
mail to confirm your order, we will use the e-mail address you provide in your order form.
Please make sure you enter a valid email address. Sometimes the emails can reach your
Spam/Junk Inbox, please make sure you check these. Your order can only be confirmed once
your credit card has gone through and been accepted by our payment gateway (Stripe
and/or Paypal). Your card is debited on the day of despatch of your order, except in the case
of drop-ship items, where payment is taken at the time of ordering.
Cancellation Policy
You have the right to cancel your order at any time before the order starts its delivery
journey to you. Cancel by e-mailing us at thingswenttitsup@gmail.com. In the event of you
cancelling your order before the order starts its delivery journey to you, we will issue you a
refund for the total value of your order including any postage and packaging charges. We
will refund you within 30 days of the cancellation of your order.
Returns Policy
We are happy to refund any unused product returned within 28 days of purchase.
We just ask that it be returned unopened, and in its original packaging.
The choice of carrier and cost of the return is at the customer's expense.
Customers will receive a full refund on the reception of the item/s, using the same method
of payment as the original order.
In the case of damaged goods, we ask that you report any damage as soon as possible.
Depending on the item, we can organise a replacement or a spare part to be sent out.
We conform to Irish and EU law and regulations for the purposes of whether or not to
accept returns. We deal with cases as they happen on an individual basis. We encourage
you to contact us as soon as possible after delivery should you discover a fault or defect in
the services or digital goods.
Non-Competition
The education materials supplied by Things Went T*ts Up (including all website content and
content supplied at workshops and seminars) are of a confidential nature. From time to
time, Things Went T*ts Up may use examples of work they have created or businesses that
they have worked with to illustrate educational points. Any attempt by the Customer to
enter the markets that Things Went T*ts Up operates in after gaining possession of such
educational materials will be classed as entering into competition with
Speaker Engagement
Things Went T*ts Up may carry out various speaking and event engagement. Each event is
created individually, based upon the conversations and information that has been provided
through the performance of the contract. The content of these events remains the
intellectual property of Things Went T*ts Up once the event has taken place and are not
allowed to be replicated, duplicated, copied or re-used without the express and unequivocal
consent of Things Went T*ts Up. Recordings of the event cannot take place without the
express permission of Things Went T*ts Up, who will be captured during the function of
carrying out their contracted role, and this must be obtained prior to the event taking place.
Protection of Intellectual Property
The education materials supplied by Things Went T*ts Up (including all website content and
content supplied at workshops and seminars) are of a confidential nature. From time to
time, Things Went T*ts Up may use examples of work they have created or businesses that
have worked with to illustrate educative points. Any attempt by the Customer to enter the
markets that Things Went T*ts Up operates in after gaining possession of such educative
materials will be classed as entering competition with Things Went T*ts Up.
a) All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos,
sounds, music, artwork, and computer code (collectively, “content”), including but not
limited to the design, structure, selection, coordination, expression, “look and feel” and
arrangement of such content, contained on the website is owned, controlled, or licensed by
or to Things Went T*ts Up.
b) Except as expressly provided in these Terms, no part of the Site and no content may be
copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated,
transmitted, or distributed in any way (including “mirroring”) to any other computer, server,
website or other medium for publication, distribution or for any commercial enterprise,
without Things Went T*ts Up express prior written consent.
Legal Advice
Things Went T*ts Up Ltd reserves the right to consult with their legal advisors in all cases of
Court orders for access to personal records and/or all other information requests.
Things Went T*ts Up Terms & Conditions of Service
Contract Of Sale
When you order services from us, the terms in force at the time of your order will apply as
the contract of sale between you and us. This contract of sale begins to be formed between
us when we issue an invoice. You shall only become the full owner of the service once we
have received full payment for it.
Indemnification, Liability, And Limitation
The express terms and conditions of these terms shall apply in place of all warranties,
conditions, terms, representations, statements, undertakings and obligations whether
expressed or implied by statute, common law, custom, usage or otherwise, all of which are
excluded to the fullest extent permitted by law. Insofar as it is lawful to do so, we do not
accept liability of any description including liability for negligence or any damages
whatsoever arising out of or in connection with the viewing, use or performance of this
website or its contents. In the event that you reproduce, display, transmit, distribute or
otherwise exploit the structure, information, material, or any portion thereof, in any
manner not authorised by us, or if you otherwise infringe any intellectual property rights
relating to the structure, information, photographs, prints or this website, you
unconditionally and irrevocably agree to indemnify us and keep us indemnified from and
against any and all losses, expenses, costs or damages, including reasonable lawyers’ fees,
incurred by you or others as a result of unauthorised use of the above and/or your breach of
these terms. You unconditionally and irrevocably agree to indemnify us and keep us
indemnified from and against all and any losses, costs, claims, liabilities, damages, demands
and expenses suffered or incurred by us and arising from any claim brought by any third
party against us howsoever arising from or in connection with: these terms; the supply of
the services and/or digital goods pursuant to the terms; your use of the services and/or
digital goods; or your fraud or negligence. For the avoidance of doubt, we will under no
circumstances whatsoever be liable to you, whether in contract, tort (including negligence),
breach of statutory duty, or otherwise, arising under or in connection with these terms for
any loss of profits, goodwill, sales, business, or revenue; loss or corruption of data,
information or software; loss of business opportunity or anticipated savings; or any indirect
or consequential loss. Without prejudice to other clauses in these terms, our total liability
arising under or in connection with these terms, whether arising in contract, tort (including
negligence) or restitution, or for breach of statutory duty or misrepresentation, or
otherwise, shall in all circumstances be limited to the purchase price paid for the relevant
services that is/are the subject of a claim.
Errors, Inaccuracies And Omissions
Occasionally there may be information on our website that contains typographical errors,
inaccuracies or omissions that may relate to product descriptions, pricing, promotions,
offers, product shipping charges, transit times and availability. We reserve the right to
correct any errors, inaccuracies or omissions, and to change or update information or cancel
orders if any information on the website or on any related website is inaccurate at any time
without prior notice (including after you have submitted your order). We undertake no
obligation to update, amend or clarify information on the website or on any related website,
including without limitation, pricing information, except as required by law. No specified
update or refresh date applied on the website or on any related website, should be taken to
indicate that all information on the website or on any related website has been modified or
updated.
Sales Of Services
If you are not a consumer, you confirm that you have authority to bind any organisation on
whose behalf you use our site to purchase services. We reserve the right, but are not
obligated, to limit the sales of our services to any person, geographic region, or jurisdiction.
We may exercise this right on a case-by-case basis. We reserve the right to limit the
quantities of any services that we offer. We reserve the right to discontinue any service at
any time. In accordance with other clauses included in these terms, we make no express or
implied warranty, representation or undertaking and assume no responsibility concerning
the quality, nature, or fitness for purpose of the services or digital goods. We do not
warrant that the quality of any services, information, or other material purchased or
obtained by you will meet your expectations, or that any errors in the products or services
will be corrected, unless as required by law. All warranties, conditions and other terms
implied by statute or common law are, to the fullest extent permitted by law, excluded from
these terms. All descriptions of products or product pricing are subject to change at any
time without notice, at our sole discretion. Prices for our services are subject to change
without notice. We reserve the right at any time to modify or discontinue our services on
our website (or any part or content thereof) without notice at any time. We shall not be
liable to you or to any third-party for any modification, price change, suspension, or
discontinuance of such.
Refunds
We conform to Irish and EU law and regulations for the purposes of whether or not to
accept returns. We deal with cases as they happen on an individual basis. We encourage
you to contact us as soon as possible after delivery should you discover a fault or defect in
the services or digital goods.
Social Media Platforms
Communication, engagement, and actions taken through external social media platforms
that we participate on are custom to the terms as well as the data protection and privacy
policies and notices held with each social media platform respectively. You are advised to
use social media platforms wisely and communicate / engage upon them with due care and
caution regarding your own privacy and personal details. We will never ask for personal or
sensitive information through social media platforms and encourage you when wishing to
discuss sensitive details to contact us through primary communication channels such as by
telephone or email.
Data Protection, Privacy And Security
Your rights to data protection and privacy, including security over data, are very important
to us. We treat personal data obtained using this website as private and are committed to
providing you with secure access to our online service. This website processes information
from you as per our Privacy Statement. When you, amongst other actions, visit our website,
enquire about services or send e-mails to us you understand that subsequent data
processing will be done as detailed in our Privacy Statement.
Governing Law And Disputes
This website is hosted, controlled, and operated from the Republic of Ireland and therefore
governed by Irish law, subject to the terms of Public International Law. In the event of any
dispute of any nature whatsoever arising between the parties on any matter provided for in,
or arising out of this agreement, the Irish law will apply and the appropriate courts of the
Republic of Ireland will have jurisdiction.
Variation Of These Terms & Conditions
We reserve the right to make changes to this website, these terms, and the other
information contained in this website at any time and without notice. Please refer to these
terms when you visit the website as they may change from time to time.
Severability
In the event that any provision of these terms is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be enforceable to the fullest extent
permitted by applicable law, and the unenforceable portion shall be deemed to be severed
from these terms, such determination shall not affect the validity and enforceability of any
other remaining provisions.
Waiver
The failure of us to exercise or enforce any right or provision of these terms shall not
constitute a waiver of such right or provision.
Entire Agreement
These terms and any policies or operating rules posted by us on this website or in respect to
our website constitutes the entire agreement and understanding between you and us and
govern your use of the website, superseding any prior or contemporaneous agreements,
communications and proposals, whether oral or written, between you and us (including, but
not limited to, any prior versions of these terms). Any ambiguities in the interpretation of
these terms shall not be construed against the drafting party.
Contact Information
You may contact us by e-mail at the following address: thingswenttitsup@gmail.com
Contact information published on this website is published for the purpose of users or
prospective users contacting us about services offered to them. This information should not
be considered as made manifestly public for the purposes of general marketing contact.